Company Policies

We understand that plans can change. We do not like to pass on fees or hidden charges to our valued clients. However, to maintain our service quality and schedule, we have the following cancellation policy:

• Rescheduling Fee

  If you need to reschedule your appointment, please do so at least 48 hours in advance.
  A $30 fee will apply for any rescheduling within 48 hours of your appointment.

• Cancellation Fee

  There is no cancellation fee up to 48 hours before the scheduled appointment.We do have to charge 25% of the scheduled service cost for cancellations within 48 hours of the appointment as we often have to turn away other clients to honor your appointment.

• No-Show Policy

  If you are not present at the scheduled location at the specified time, a $50 no-show fee will be automatically charged in addition to the cancellation fee.

We are committed to your complete satisfaction with our services:

• Quality Assurance

  We stand by our work and will address any concerns within reason

• Refund Policy

  While we do not offer refunds, we are dedicated to resolving any service-related issues to your satisfaction

• Customer Satisfaction

  Our goal is 100% customer satisfaction for every service, regardless of size

• Water Source Policy

  Every All Aspects "Detail-Mobile" comes fully equipped to handle individual detailing jobs. Our units are outfitted with dual built-in hydro-tanks. Purified and pH balanced water is also available upon request.
  
  Note: For commercial and fleet (2+ vehicle) jobs we do ask that an additional external water source be provided.

• Travel Fee Policy

  For jobs under $200, there is no travel fee within a 30-mile radius of Rogers, AR.Jobs farther than 30 miles from Rogers, AR will be subject to a travel fee of $2 per mile beyond the 30-mile radius.Our zero travel fee policy always applies to individual (non-commercial) clients within our primary coverage area (75-mile radius from Rogers, AR) spending over $200.For locations within our extended coverage area (75-150 mile radius), travel fees may apply.For locations beyond our extended coverage area, please contact us to discuss potential travel and lodging fees based on the scope of work.Note: Commercial and fleet services may incur additional travel and lodging fees depending on project scope and distance from our headquarters.

To ensure clarity and transparency regarding our service responsibilities:

• Pre-Service Inspection

  We conduct thorough pre-service inspections to document the condition of your vehicle

• Service Scope

  Our services are limited to detailing and cleaning as specified in the service agreement

• Liability Disclaimer

  All Aspects Detailing is not responsible for any pre-existing conditions, physical damage, or electrical issues that may be present in or on your vehicle.
  While we take every precaution to ensure the safety of your vehicle during our detailing process, we cannot be held liable for any damage that may occur during the service.
  In the unlikely event that damage occurs, we will work with you to find an appropriate resolution.